RETURN & REFUND

Return & Refund Policy – "Peace of Mind Guaranteed"

We want you to love what you buy. If something isn’t right, we’re here to help.

📦 Returns Eligibility:
We accept returns only for:

• Damaged or defective products

• Incorrect item received

Returns must be requested within 5 days of delivery.

⚠️ Non-Returnable Items:
Due to hygiene and smart-device pairing policies, some products may not be eligible for return unless damaged.

📧 How to Request a Return:
Email us at hikaso.store@gmail.com with:

• Order ID

• Product name

• Photo/video of issue
  We’ll respond within 48 hours.

💳 Refunds:
Once approved, refunds are processed to the original payment method within 7–10 business days.